FAQ

Last updated: 21 March 2025

When can I expect my order?
We typically need 1 to 3 business days to process your order. After that, delivery takes approximately 5 to 7 business days. Altogether, you can expect your order to arrive within 6 to 10 business days.

Can I track the status of my order?
Absolutely. All our shipments come with a Track & Trace feature. Once your package has been dispatched, you’ll receive a link to your order status page where you can follow its progress. Please allow a short time for tracking details to appear after shipment.

How much are the shipping costs?
We never charge shipping fees. That means delivery is always free—no additional costs, no surprises.

What should I do if I want to return an item?
If you need to return a product, please refer to our Refund Policy for full instructions and details.